Begin by downloading the app on your device. Sign up and verify your account via email. Once logged in, you can browse available services, view merchant profiles, and make your first booking. Our step-by-step prompts will guide you through selecting a time slot and confirming your details. You can explore the app in Guest mode with limited accessibility.
Discover registered Stores and Service Providers by Category, Filters, sorting, Map or search engine. Tags and Keywords can assist identifying Merchant’s speciality. Access Merchant’s Page for Services, Reviews, Info, and Offers details. Available time slots can be found in Cart. Some Merchants may not cover areas of selected address.
Get started by navigating to merchants you need, explore speciality using Tags and Keywords. Explore Merchant’s Page, Reviews, info, Offers, and select Services within your Area. Confirm a convenient time slot and delivery details. You’ll receive an email and in-app notification once your booking is successful and when accepted by the Merchant.
View all your upcoming and past appointments in one place. Make changes or cancel your booking following the Merchant’s Cancellation Policy stated within the Service Details.
Handle all transactions securely in one place. Add multiple payment methods—credit/debit cards or digital wallets—and select your preference at checkout.
Your LOBBY5 Profile include personal details, settings, payment reports, preferences, and support all in one place. Keeping your information up to date ensures faster checkouts, convenience, and a personalized experience.
Manage your service addresses for seamless check-ins. You can save multiple addresses—home, work, or family—and select the right one at booking.
Notifications of activities are available in Notifications Center and can be accessed from Home Page. The Notification Center includes booking confirmations, reviews status, Messages and more. Each notification is date stamped.
View, amend, or cancel your bookings in one place. The Bookings tab shows pending, confirmed, completed, and cancelled bookings, along with information, status, and quick-action buttons.
Review or add feedback on completed services to help others choose the right merchant. You can
rate your experience with stars and write comments. Honest reviews improve service quality and
foster trust between users and merchants.
Browse promoted and seasonal deals from Merchants in the Offers section.
Save your go-to merchants for one-tap access anytime. Your Favorites list appears in both the Home Page and Profile tabs.
Add multiple services to your Cart before checkout, just like online shopping. Add more services or select date and time. Apply vouchers and/or apply earned points in streamlined flow.
Locate merchants right from the top of home page. The intelligent search delivers real-time
suggestions and auto-completes your query as you type.
Set up your LOBBY5 Account through LOBBY5 registration page. Add business details, contacts,
service specifications, business hours and terms and conditions before profile goes live.
Merchant Dashboard Merchant Dashboard provides real-time insights into bookings, revenue, notificatios, and operational metrics.
Define service categories, details, pricing, durations, availability, and cancellation policy. Block off holidays, staff trainings, or special events.
Handle booking or filter through lists. Receive instant notifications for new bookings, cancellations, or rescheduling requests. Confirm or decline appointments with a single click and leave notes for your team. Access a complete history of customer interactions and appointment details in one organized view.
